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There is an app that comes pre-installed on Asus devices called Asus Start Up Manager. This app can stop apps from automatically starting up, if it’s doing this to Screen Time then that could cause problems.

To prevent this from happening:

  1. Open the Asus Start Up Manager and see if Screen Time (the one with the white icon) is set to auto start, if it’s not then set it to auto start.
  2. Once you’ve done that can you add the Asus Start Up Manager to the Screen Time blocked apps settings.

If you have any further problems then please contact our support team using support@screentimelabs.com

Summary
Article Name
How to set up your child's Asus device
Description
- Open the Asus Start Up Manager - If Screen Time (the one with the white icon) is set to auto start - If it's not then set it to auto start - Add the Asus Start Up Manager to the App Blocker

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Summary
Article Name
How to set up your child's Asus device
Description
- Open the Asus Start Up Manager - If Screen Time (the one with the white icon) is set to auto start - If it's not then set it to auto start - Add the Asus Start Up Manager to the App Blocker