Features
39 Articles- Bed Blocker 5 Articles
- Do I need to account for different timezones when setting the bed blocker or schedules?
- If the daily limit hasn’t been reached will bed blocker block apps? &
- Can I switch the Lights Out feature off?
- How do I allow emergency calls to be made after lights out time?
- What’s the difference between “bedtime” and “lights out”?
- Geolocation 4 Articles
- Reporting 2 Articles
- Free Play Mode & Instant Pause 6 Articles
- Does Play or Pause take effect immediately? &
- Do you need to be connected to the internet for Play/Pause to work? &
- How do you cancel Instant Pause? &
- How do I cancel Free Play Mode?
- Is there a time limit for Instant pause? &
- What happens if my children aren’t connected to the internet when I send a Play or Pause? &
- Tasks 4 Articles
- Schedules 3 Articles
- Daily Limit 4 Articles
- Web Filtering 12 Articles
- Bed Blocker 5 Articles
Troubleshooting
28 Articles- Why can’t I see my children’s profiles or devices anymore?
- When I make a change to settings, they aren’t updated on my child’s device
- I can’t see my child’s activity for the last few days
- I didn’t receive the email with my password
- When I press the Install button nothing happens
- Alcatel settings
Kid's app - Apple
19 Articles- What version of iOS do I need to run Screen Time?
- What is the passcode that I need to set up the profile?
- Do you need an internet connection? &
- Where can I find my account ID?
- Do the Phone and Alarm app get blocked on Apple?
- Why do my kid’s app folders keep disappearing?
Kid's app - Android
21 Articles- How do I change the email address that my child’s device is linked to?
- Why does Screen Time require camera permissions?
- Are new apps automatically blocked?
- If I temporarily unblock an app, how do I then block it again?
- Can my kids have a warning to let them know their Daily Limit is almost reached?
- Why am I asked to enable Unknown Sources?
