1. Home
  2. FAQ
  3. Install Device Management Profile on an iPad or iPhone

 

Didn’t find what you’re looking for?

 CONTACT US


Looking for help on Android devices?

Get started with Android here. All Android specific articles have an Android icon in the title:


Looking for help on Apple devices?

Get started with Apple here. All Apple specific articles have an Apple icon in the title:


Have questions, answers, ideas about Screen Time?

  SEND US YOUR IDEAS

Install Device Management Profile on an iPad or iPhone

To be able to monitor and limit usage on Apple devices Screen Time requires the installation of a Mobile Device Management Profile. This is basically a bit of configuration that sits on your child’s device which links it to the servers here at Screen Time Labs and allows us to monitor usage and remotely administer the iPad/iPhone.

Each time that Screen Time is opened on an iPad or iPhone it will check to see if the MDM profile is installed correctly and if it is not then it will ask you to run through the following installation screens:

1. Open the App store and download our Screen Time Parental Control app.

2. Tap on Enable Location Services and then tap Always Allow.

3. Tap on Enable notifications and then tap Allow.

4. Tap on Open profile installation screen.

5. Tap Continue. A pop up will appear stating “This website is trying to download a configuration profile. Do you want to allow this? Tap Allow and then Close.

6. Go to Settings > General > Profile and tap on Screen Time Profile.

7. Tap the Install button in the top right corner and enter your device passcode. Then, tap Install.

8. On the following page, tap Install in the top right corner.

9. A popup labeled Remote Management will appear, tap on Trust.

10. Tap on Done in the top right corner.

11. A popup will appear titled App Management Change. Tap on Manage.

Congratulations, you’re ready to start using Screen Time!

If you have any problems with all this then have a look here or get in touch with our support team and we’ll see if we can help you figure out why Screen Time is not working for you.

Summary
How to install Device Management Profile on an iPad or iPhone
Article Name
How to install Device Management Profile on an iPad or iPhone
Description
- Open profile installation screen - Tap Install in the top right hand corner - You'll be asked to either enter a passcode or create one - Tap Install - Then tap Trust - Tap Continue to finish the install

Was this article helpful?

Tell us how to improve this page. We cannot reply to these comments, so if you still need help email support@screentimelabs.com