What’s the pricing?

Basic

FREE

  • Remote device monitoring
  • Web & Search history (Android only)
  • 1 device per child
Get Started

Premium

$ 3.99 per month

  • Remote device monitoring
  • Remote settings
  • Daily time limit
  • Block certain apps (Android only)
  • Web & Search history (Android only)
  • Unlimited devices per child
  • Tasks & chores
  • Instant pause
  • Free play mode
  • Bed time app blocker
  • School time app blocker
  • Daily email summary
  • 24/7 friendly customer support
Go Premium

Try it out for FREE!

Get started today and receive a 14 day trial of Screen Time Premium.

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Subscriptions

Yes you can (as long as your subscription isn’t through iTunes). If you decide to change your subscription plan email our support team using support@screentimelabs.com and they will help change it.

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There are three ways to pay for a Screen Time subscription:

  • Credit card and debit card
  • PayPal
  • Through iTunes, please read this page if you’re thinking of subscribing this way

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  • We accept Credit or Debits cards that are either Visa, MasterCard, or American Express.
  • PayPal payments.
  • If you have an iTunes account and an Apple device then you can pay using iTunes.

NOTE: Unfortunately we can’t accept American Express cards that are registered in Mexico.

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You can subscribe through iTunes as well as by credit and debit card. There are a few things that are different when it comes to iTunes subscriptions:

Subscribing

  • Apple charge a commission on payments through iTunes so subscriptions through iTunes are higher than if you pay by credit/debit card. If you’d prefer to sign up using your credit/debit card visit our website and subscribe on there.
  • We strongly recommend you use your own Apple device and iTunes account, and not your child’s, to subscribe to Screen Time or else your child will have control over the account and be able to cancel it.
  • If you log out of your iTunes account and log in to another on the same device, the subscription purchase you made with the first account may be remembered by the device, which will prevent you subscribing with the second account. You may need to uninstall Screen Time to reset the device fully.

Cancellations/Refunds

  • Apple don’t allow us to cancel subscriptions on your behalf, or offer refunds. If you need to cancel then click here to see how.
  • If you want to request a refund you’ll need to contact Apple check out how to do that here. We do our best to be fair and offer refunds to parents that ask for them but with iTunes subscriptions it’s out of our hands.
  • Only parents who know the password to the iTunes account that was used to subscribe can cancel the subscription.
  • If you cancel your subscription or get a refund, we won’t know until your last payment expires. Shortly after this, you’ll receive emails to let you know your Screen Time subscription has ended.

Renewals

  • iTunes subscription prices may be changed by Apple, for example if currency exchange rates or sales tax rates change. This is out of our control, but you will always be notified of the price of your next renewal before it’s due.
  • Apple may not be able to process your renewal in the following situations:
    • You’re signed of the iTunes account you used to subscribe.
    • You’ve left all the devices that are signed into this account switched off.
  • NOTE: If your Screen Time subscription ends unexpectedly, sign in to this iTunes account and log in to the Screen Time iOS app.
  • If you want to change your subscription period for example from a monthly to annual, you will need to cancel your subscription via iTunes, then wait for your Screen Time subscription to expire. You can then subscribe again using your preferred billing frequency.

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Cancelling your iTunes subscription is a little different but is still simple and can be done through the Screen Time on the parents Apple device.

  1. Tap the Account button in the left hand menu of Screen Time on the parent’s device.
  2. Tap the button that says Manage iTunes Subscriptions.IMG_0009.PNG 640×1136
  3. There should only be one subscription on this page, tap that subscription to select it.subscriptions page iTunes
  4. Should you want to cancel follow the instructions at the bottom of this page and tap the switch next ot where it says Automatic Renewal.toggle automatic renewal

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If you signed up using your credit card or debit card (not through iTunes), then you can update your card details from within Screen Time for parents.

Open Account from the left hand menu and you will see a button in the Subscription section that says Update Card Details.

Update card details button

Press that button and a box will pop up where you can update your card details. If the box doesn’t pop up for you then make sure that all ad blockers and other browser extensions are turned off and try again.

card details entry

Please let us know if you have any problems with that.

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Sorry you can only pay for Screen Time with either a monthly, 6 monthly or yearly subscription. We understand that the subscription style payment isn’t going to be for everyone but we decided on it because we think it allows us to provide the best service to our customers where we can continually develop new features, provide general updates and fix bugs.

Obviously we’d love for any person that wants to use the app to be able to, but we believe strongly that a subscription service is best and I’m sorry we don’t think we’ll be changing to a one time payment in the near future.

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You can have as many children on your Screen Time subscription as you want. You do not need to have one subscription per child.

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Yes at the end of your subscription you will be automatically renewed and charged again so that you don’t have to remember to resubscribe. You can manage your subscription through Screen Time on your device by going into Account >> Subscription.

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If you want to cancel your subscription with Screen Time you can do so by going into Account >> Subscription.

NOTE: If you signed up through iTunes then please read the instructions on this page which explain how to cancel.

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