You can subscribe through iTunes as well as by credit and debit card. There are a few things that are different when it comes to iTunes subscriptions:
Apple charge a commission on payments through iTunes so subscriptions through iTunes are higher than if you pay by credit/debit card. If you’d prefer to sign up using your credit/debit card visit our website and subscribe on there.
We strongly recommend you use your own Apple device and iTunes account, and not your child’s, to subscribe to Screen Time or else your child will have control over the account and be able to cancel it.
If you log out of your iTunes account and log in to another on the same device, the subscription purchase you made with the first account may be remembered by the device, which will prevent you subscribing with the second account. You may need to uninstall Screen Time to reset the device fully.
Apple don’t allow us to cancel subscriptions on your behalf, or offer refunds. If you need to cancel then click here to see how.
Only parents who know the password to the iTunes account that was used to subscribe can cancel the subscription.
If you cancel your subscription or get a refund, we won’t know until your last payment expires. Shortly after this, you’ll receive emails to let you know your Screen Time subscription has ended.
iTunes subscription prices may be changed by Apple, for example if currency exchange rates or sales tax rates change. This is out of our control, but you will always be notified of the price of your next renewal before it’s due.
Apple may not be able to process your renewal in the following situations:
You’re signed of the iTunes account you used to subscribe.
You’ve left all the devices that are signed into this account switched off.
NOTE: If your Screen Time subscription ends unexpectedly, sign in to this iTunes account and log in to the Screen Time iOS app.
If you want to change your subscription period for example from a monthly to annual, you will need to cancel your subscription via iTunes, then wait for your Screen Time subscription to expire. You can then subscribe again using your preferred billing frequency.
If you signed up using your credit card or debit card (not through iTunes), then you can update your card details from within Screen Time for parents.
Open Account from the left hand menu and you will see a button in the Subscription section that says Update Card Details.
Press that button and a box will pop up where you can update your card details. If the box doesn’t pop up for you then make sure that all ad blockers and other browser extensions are turned off and try again.
Please let us know if you have any problems with that.
Sorry you can only pay for Screen Time with either a monthly, 6 monthly or yearly subscription. We understand that the subscription style payment isn’t going to be for everyone but we decided on it because we think it allows us to provide the best service to our customers where we can continually develop new features, provide general updates and fix bugs.
Obviously we’d love for any person that wants to use the app to be able to, but we believe strongly that a subscription service is best and I’m sorry we don’t think we’ll be changing to a one time payment in the near future.
Yes at the end of your subscription you will be automatically renewed and charged again so that you don’t have to remember to resubscribe. You can manage your subscription through Screen Time on your device by going into Account >> Subscription.