If you’ve lost the PIN that protects the Settings on your child’s device you can press the Send Reminder button on the password screen and that will send an email to you with your PIN in it.
No internet connection? If you can’t get an internet connection then the Send Reminder email won’t work. Check out this page for ways to get your device connected to the internet.
You didn’t receive the email with your PIN in it? Then please get in touch with our Support Team and we’ll try and help you recover it.
Log in Password
If you’ve lost the password that you use to log into Screen Time for parents then you can reset it by pressing the Lost your password? link on the login page.