Account & Payment
Can I change my plan later?
Yes you can (as long as your subscription isn’t through iTunes). If you decide to change your subscription plan email...
Can I make a one time payment for Screen Time?
Sorry you can only pay for Screen Time with either a monthly, 6 monthly or yearly subscription. We understand that...
Can my partner use the Screen Time app as well?
Yes, you can add multiple parents and carers so that they can use the Screen Time app for parents. Just...
Deleting your Screen Time account
If you don’t want to use Screen Time anymore and want us to remove all information from our servers then...
Fair Refund Policy
Bad and unclear refund policies are frustrating. We never want parents to feel cheated by paying for Screen Time. So...
Getting a refund through iTunes
If you paid for your subscription through iTunes using the Go Premium button in the Apple version of Screen Time....
Knowledge Base Categories
- Web Filtering
- Shared Android device install
- Pricing page
- Parent's app
- Kid's app – Apple
- Kid's app – Android
- Getting Started – Apple
- Getting Started – Android
- Free Play Mode & Instant Pause
- Daily Limit
- Bed Blocker
- Android install video
- Account & Payment
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