Search For Search

1. Home
2. FAQ
3. Features

• Bed Blocker 4 Articles
  • Do I need to account for different timezones when setting the bed blocker or schedules?
  • If the daily limit hasn’t been reached will bed blocker block apps? &
  • Can I switch the Lights Out feature off?
  • What’s the difference between “bedtime” and “lights out”?
• Geolocation 4 Articles
  • How does geolocation work?
  • How do I upgrade my subscription to geolocation?
  • What is Geolocation?
  • How do I enable geolocation on my child’s device?
• Reporting 2 Articles
  • Does the Daily Summary show app usage per device?
  • Can you track widgets and music apps?
• Free Play Mode & Instant Pause 6 Articles
  • Does Play or Pause take effect immediately? &
  • Do you need to be connected to the internet for Play/Pause to work? &
  • How do you cancel Instant Pause? &
  • How do I cancel Free Play Mode?
  • Is there a time limit for Instant pause? &
  • What happens if my children aren’t connected to the internet when I send a Play or Pause? &
• Tasks 4 Articles
  • Does an approved Task show up for all parents on an account? &
  • Can I set up weekly Tasks for specific days?
  • How do I create a new Task?
  • Do Tasks add time to the Bed blocker, Schedules, or Blocked apps list?
• Schedules 3 Articles
  • Do I need to account for different timezones when setting the bed blocker or schedules?
  • How can I delete a schedule?
  • How can I enable my child to make phone calls? &
• Daily Limit 4 Articles
  • How do I know how much of the Daily Limit my child has today?
  • Why do I see Limited next to some apps?
  • What does my child see when the Daily Limit is reached?
  • How does the Daily Limit work if your child has multiple devices?
• Web Filtering 12 Articles
  • What are restricted websites?
  • Which Web Filtering categories are allowed by default?
  • How do Web Filtering categories work?
  • What does my child see when a website is restricted?
  • How do I add a restricted website?
  • How do I add an allowed website?