What is the passcode that I need to set up the profile?
This passcode is the one that is set up on the iPhone, iPad or iPod. You don’t have to create...
Why do my kid’s app folders keep disappearing?
After apps have been blocked on a iPhone, iPad or iPod the apps aren’t put back into the folders they...
Do the Phone and Alarm app get blocked on Apple?
Nope both the default installed Phone and Alarm will continue to work even when the device is blocked.
Do you need an internet connection? &
Android Your children don’t need to have data on their devices to be able to use Screen Time, the settings that...
Where can I find my account ID?
Your account ID is individual to your account. It’s mostly useful for our customer support team when troubleshooting. So if...
Why is there a passcode on my child’s device after installing?
When you install a profile on an Apple device you need to set up a passcode if you don’t already have...