What is the passcode that I need to set up the profile?
This passcode is the one that is set up on the iPhone, iPad or iPod. You don’t have to create...
What version of iOS do I need to run Screen Time?
You need to be running at least iOS 9 on the iPhone, iPad or iPod in order for Screen Time...
Do you need an internet connection? &
Android Your children don’t need to have data on their devices to be able to use Screen Time, the settings that...
Do the Phone and Alarm app get blocked on Apple?
Nope both the default installed Phone and Alarm will continue to work even when the device is blocked.
Why do my kid’s app folders keep disappearing?
After apps have been blocked on a iPhone, iPad or iPod the apps aren’t put back into the folders they...
Where can I find my account ID?
Your account ID is individual to your account. It’s mostly useful for our customer support team when troubleshooting. So if...