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My child’s device is locked

The device is locked with your Screen Time password when your child tries to deactivate the “Device Admin” setting. You should have received an email explaining this. That email should also tell you that you should now re-instate whatever Android screen lock you were using previously (pattern, PIN, password etc). The reason the device is locked in this way is to discourage your child from trying to deactivate Device Admin again.

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  • Patrik Johansson - 28/03/2016

    How to unlock device remotely?

    Oli - 29/03/2016

    Hey Patrik, I’m sorry but you can’t unlock the device remotely. You can only unlock it through access to the device.

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