- Home
- Knowledge Base
- Account & Payment
Account & Payment
How is an iTune’s subscription different?
You can subscribe through iTunes as well as by credit and debit card. There are a few things that are...
How many children can I have on my subscription?
You can use our app on up to 5 devices per account and subscription. You do not need to have...
I used the wrong email address to set up Screen Time, how do I change it?
If you can sign into the Screen Time website, you can add and remove parent’s email addresses on the parents...
I’ve forgotten my email address
The email address that you signed up with is what we use to identify and find your account in our system, without...
I’ve lost/forgot my password/PIN how do I reset it?
Parent’s PIN If you’ve lost the PIN that protects the Settings on your child’s device you can press the...
Is my subscription automatically renewed?
Yes at the end of your subscription you will be automatically renewed and charged again so that you don’t have...
Knowledge Base Categories
- Web Filtering
- Troubleshooting
- Tasks
- Shared Android device install
- Schedules
- Reporting
- Pricing page
- Parent's app
- Kid's app – Apple
- Kid's app – Android
- Installation
- help
- Getting Started – Apple
- Getting Started – Android
- Geolocation
- Free Play Mode & Instant Pause
- Features
- Daily Limit
- Bed Blocker
- Android install video
- Account & Payment