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Troubleshooting
When I try to uninstall Screen Time my device becomes locked
You can unlock the device using your Screen Time password. You will have been sent an email to tell you...
Why can my child uninstall Screen Time?
Android Because of Google’s policies we’re not allowed to publish an app on the Google Play Store that has a...
Why can’t I see my children’s profiles or devices anymore?
The problem could be that you’ve signed in with a different email address which has created a new account. To check...
Why isn’t Whatsapp use being recorded?
Screen Time will only show app usage in the App Log for apps that open for more than 10 seconds....
Xiaomi troubleshooting
If you have found that Screen Time can be closed on your child’s Xiaomi device, then can you take the...
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