- Home
- Knowledge Base
- Troubleshooting
Troubleshooting
Alcatel settings
There is a setting built into Alcatel devices that can cause problems for Screen Time, to help Screen Time run...
Asus settings
There is an app that comes pre-installed on Asus devices called Asus Start Up Manager. This app can stop apps from...
Automatically include new apps isn’t working
If you’ve noticed that newly installed apps aren’t being automatically included in the Screen Time lists then follow the steps...
Connect to the internet through USB
If you’re unable to get connected to wifi for some reason then there is an inbuilt feature of Android that...
Daily Limit bar isn’t going down
If the Daily Limit is not being used up then the first thing to do (if your child has an...
Disable notifications for Daily Summary email
The Daily Summary email is a great way for parents to get an overview of what their kids are doing...
Knowledge Base Categories
- Web Filtering
- Troubleshooting
- Tasks
- Shared Android device install
- Schedules
- Reporting
- Pricing page
- Parent's app
- Kid's app – Apple
- Kid's app – Android
- Installation
- help
- Getting Started – Apple
- Getting Started – Android
- Geolocation
- Free Play Mode & Instant Pause
- Features
- Daily Limit
- Bed Blocker
- Android install video
- Account & Payment