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Troubleshooting

Alcatel settings

There is a setting built into Alcatel devices that can cause problems for Screen Time, to help Screen Time run...

Asus settings

There is an app that comes pre-installed on Asus devices called Asus Start Up Manager. This app can stop apps from...

Automatically include new apps isn’t working

If you’ve noticed that newly installed apps aren’t being automatically included in the Screen Time lists then follow the steps...

Connect to the internet through USB

If you’re unable to get connected to wifi for some reason then there is an inbuilt feature of Android that...

Daily Limit bar isn’t going down

If the Daily Limit is not being used up then the first thing to do (if your child has an...

Disable notifications for Daily Summary email

The Daily Summary email is a great way for parents to get an overview of what their kids are doing...