Troubleshooting

I didn’t receive the email with my password

Sometimes when you press the Send Reminder button on the password screen the email doesn’t end up in your inbox....

Below is a step by step guide for how to install Screen Time on your child’s Android device. Open a...

Sometimes kids can discover the Screen Time PIN, sometimes they can guess it, although as you can imagine that’s pretty...

The device is locked with your Screen Time password when your child tries to deactivate the “Device Admin” setting. You...

Check to make sure that all of the apps that you want to be limited are included in the Daily...

There can be a few different reasons that this happens, please use our troubleshooting tool on this page to see...

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