Troubleshooting

Screen Time uses Google Play Services to deliver messages to and from your child’s device, so it’s important that these...

Reconnecting can help if the child’s app doesn’t seem to be communicating properly with the parent’s app. Pairing code During...

Sometimes crafty kids can get access to your Screen Time account and make changes to the settings. We’re going to...

Android There is an Uninstall option in the menu of the Screen Time app. You will need to uninstall Screen...

If you’re not sure what version of Android your child has click here. Android Marshmallow and Nougat Only the Web History feature...

First, make sure that your child’s device has an Internet connection. Screen Time on your child’s device can work stand-alone...